Effective Date: 14/01/25

At Emmott Spring, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, secure, and retain your personal information when you visit our website [https://www.emmottsprings.co.uk/] or use our services. Please read this Privacy Policy carefully to understand how we handle your personal data.

Information We Collect

We may collect the following types of personal information from you when you interact with our Site:

• Personal Identification Information: Name, email address, phone number, mailing address, or other similar contact information.
• Usage Data: Information about how you interact with our Site, such as your IP address, browser type, device information, pages visited, time spent on those pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your usage of the Site.
• Payment Information: If you make purchases, we collect payment details such as credit card information, billing address, and related transaction data. (Payments are processed by third-party providers.)
• Communication Data: Records of any communication you send to us, including customer support inquiries or feedback.
   

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and improve our services: To operate, maintain, and enhance the functionality of the Site.
•  To process transactions: To handle payments and send confirmations and invoices.
•  To communicate with you: To respond to your inquiries, provide customer support, or send promotional offers (with your consent where necessary).
•  To personalize your experience: To tailor content, advertising, and promotions based on your preferences and interactions.
• To comply with legal obligations: To fulfill legal and regulatory requirements and respond to lawful requests.
   

Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us with business functions such as payment processing, email communication, and website hosting.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, the rights of others, or to prevent harm.
• Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.
• Other Sharing: We may share data if we have obtained your consent or if sharing is necessary for the purpose for which the data was collected.
   

 Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access control, and regular security assessments. However, please note that no method of transmitting data over the internet or storing data electronically is completely secure, and we cannot guarantee the absolute security of your information.
 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it, in accordance with applicable legal requirements.
 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixel tags, local storage, and device identifiers) to collect information about your interaction with our Site and to enhance your browsing experience. Cookies are small text files stored on your device (computer, tablet, smartphone, etc.) that allow us to recognize your browser and track usage patterns. These technologies help us improve our Site and provide a more personalized user experience.
 

What Are Cookies?

A cookie is a small file placed on your device when you visit a website. Cookies help websites remember information about your visit, like your preferences or login details, which can make your next visit easier and more personalized. Cookies may also help us track how visitors use our Site to improve its functionality and performance.
 

Types of Cookies We Use

We use the following types of cookies and similar tracking technologies on our Site:

Essential Cookies:
These cookies are necessary for the operation of the Site and enable you to navigate the Site and use its features. Without these cookies, some services you have requested, such as accessing secure areas of the Site, cannot be provided. For example, these cookies help us maintain your session while you are logged into the Site.

Performance Cookies:
Performance cookies help us understand how visitors interact with the Site. These cookies collect information about the number of visitors, pages visited, and time spent on the Site, allowing us to measure and improve the performance of our website. The information collected is aggregated and anonymized, meaning we cannot identify individual users.

Functional Cookies:
Functional cookies are used to provide a more personalized experience. These cookies allow the Site to remember choices you make (such as your language preference, region, or login details) and provide enhanced, more personal features. For example, if you return to the Site after a previous visit, these cookies will help remember your previous preferences.

Targeting/Advertising Cookies:
These cookies are used to deliver personalized advertisements to you based on your browsing behavior. They track your browsing activity across different websites and may help advertisers deliver more relevant ads on our Site or other third-party websites. These cookies also help measure the effectiveness of advertising campaigns.

Social Media Cookies:
These cookies are set by third-party social media platforms (e.g., Facebook, Twitter, Instagram) to allow you to share content from our Site with your network. These cookies may also be used by the social media platforms to track your online activity and offer you personalized advertising.

 

Managing Your Cookie Preferences

You have control over the cookies placed on your device. Most web browsers allow you to manage your cookie preferences by accepting, rejecting, or deleting cookies. Here are some ways you can manage your cookie settings:

Browser Settings:
Most web browsers allow you to adjust your cookie preferences in the settings menu. You can choose to block all cookies, accept only certain types, or receive notifications when a website is trying to set cookies. You can also delete cookies stored on your device at any time through your browser’s settings.

Cookie Consent Banner:
When you first visit our Site, you may see a cookie consent banner that lets you accept or customize your cookie preferences. You can change your preferences at any time by clicking on the "Cookie Settings" link (if available on the Site).

 

Consent to Cookies

By continuing to use our Site, you consent to our use of cookies and similar tracking technologies as described in this Privacy Policy. If you do not agree with our use of cookies, you can manage your preferences or opt out as described above. Please note that some features of the Site may not be available or may not function as expected if cookies are disabled.

Changes to Our Cookie Policy

We may update this Cookies and Tracking Technologies section to reflect changes in how we use cookies or how we operate our website. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about our use of cookies and how they affect your experience on the Site.

 

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to request the correction of any inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal data under certain conditions.
• Objection: The right to object to the processing of your personal data for certain purposes, such as direct marketing.
• Portability: The right to request that we provide your data in a structured, commonly used, and machine-readable format, or to transfer it to another service provider.
• Withdrawal of Consent: If we rely on consent to process your personal data, you may withdraw that consent at any time.

To exercise your rights, please contact us at mail@emmottsprings.co.uk. We will respond to your request in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this policy, we will notify you through prominent means on the Site (e.g., by email or a notification on our homepage).

 Children’s Privacy and Child Safety (GDPR Compliance)

At George Emmott (Pawsons) Ltd., we take the privacy of children seriously. If we receive any photos or content involving children from our clients for the purpose of using them on websites or social media platforms, we are committed to ensuring that the content is handled in compliance with data protection laws, including the General Data Protection Regulation (GDPR).

Client-Provided Content Involving Children

If you are a client providing us with photos, videos, or any other content featuring children (e.g., for use on social media or your website), we require that you confirm that you have obtained appropriate consent for the use of the child’s image or likeness. This includes:

• Parental or Guardian Consent: You must ensure that explicit, informed, and verifiable consent has been obtained from the child’s parent or legal guardian for the collection, use, and publication of the child’s image or content.
• Scope of Use: The consent must cover the specific use of the child’s image or content, including how, where, and for how long it will be used (e.g., on your website, social media accounts, etc.).
   

Removal of Content

If, at any time, a parent or guardian withdraws their consent for the use of their child’s image, we will immediately take steps to remove the content from all platforms where it has been published by our client, if applicable. Clients are responsible for ensuring that the content is deleted from any platforms or services where it has been posted.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:mail@emmottsprings.co.uk

Last Updated:14/01/25